Minnesota State College, Southeast Technical

Minnesota State College, Southeast Technical

A member of the Minnesota State Colleges and Universities System
Programs Of Study
Broadband Delivery Technician

Broadband Delivery Technician

With the evolution of dynamically changing technologies for delivering voice, video, and data applications, the workforce needs highly skilled technicians who understand the technologies behind broadband access systems.

This program will provide the foundation and skills used to maintain these systems, in particular, passive optical networks (PONS). Fiber optic networks will be able to provide the transport mechanism for present and future services to clients. Students will learn how to maintain, expand, repair, and replace equipment required to provide broadband service to customers. The industry is in great demand for technicians who can convey a positive and professional appearance and demeanor when communicating the company's product and services to their customers.

Major Offerings

Major Title (Degree) Campus(es) Credits
Broadband Delivery Technician (AAS) Winona 64 cr


Program Learning Outcomes

Program graduates will be able to:
  1. Install, maintain, repair, and test residential and business broadband products which deliver voice, video, and data services
  2. Demonstrate knowledge of system components and utilize appropriate tools and resources to repair them
  3. Install or coordinate install of new or modified hardware, software, and programming of communication systems
  4. Read and interpret customer service orders, repair tickets, technical drawings, maps, blueprints, diagrams, etc., and perform specified work
  5. Work with customer and fellow employees in a positive and professional manner, as well as work independently in the field
  6. Recognize the needs and identify sales opportunities that meet the needs of customers and the organization
  7. Practice implementation controls or perform preventative maintenance to provide high quality services


  • Marc Kalis received his Electronics Diploma from Austin Technical Institute (Riverland Community College, Austin Campus) and currently holds a license in Electronics Technology for the State of Minnesota. Marc has experience in a variety of electronic areas which include but are not limited to: medical equipment repair, industrial controllers, networking, computers and mobile electronics. He is an IPC-A-610 Class “A” Instructor (solder joint inspection), a J-STD-001 class “A” Instructor (Solder Application Specialist, and a Mobile Electronics Certified Professional.
  • Mike Wadewitz graduated from the Electronics Technology program here in 1978. Obtained RCDD (Registered Communication Distribution Designer) from BICSI in 1999, and obtained CCAI (Cisco Certified Academy Instructor) in 2001. Since 1978 has been employed by or owned companies which work with RF, telecommunications, network, industrial control and sound systems. Started teaching in the Electronics technology program in 1983.

Career Opportunities

  • CO Technician
  • Headend Technician
  • Network Operations Center Technician
  • PBX Installer and Repairer
  • Broadband Technician
  • Network Technician
  • Plant Technician
  • Provisioning Technician
  • Communications Technician
  • Service Technician
  • Fiber Optic Technician

Program Highlights

  • Functional FTTx system for students to work with
  • State of the art fiber optic test equipment and splicers
  • Hands-on experience with voice, video, and data systems
  • Functional VOIP systems
  • Opportunities to gain industry certifications