Broadband Delivery Technician
With the evolution of dynamically changing technologies for delivering voice, video, and data applications, the workforce needs highly skilled technicians who understand the technologies behind broadband access systems.
This program will provide the foundation and skills used to maintain these systems, in particular, passive optical networks (PONS). Fiber optic networks will be able to provide the transport mechanism for present and future services to clients. Students will learn how to maintain, expand, repair, and replace equipment required to provide broadband service to customers. The industry is in great demand for technicians who can convey a positive and professional appearance and demeanor when communicating the company's product and services to their customers.
Program Learning Outcomes
Program graduates will be able to:
- Install, maintain, repair, and test residential and business
broadband products which deliver voice, video, and data services
- Demonstrate knowledge of system components and utilize
appropriate tools and resources to repair them
- Install or coordinate install of new or modified hardware,
software, and programming of communication systems
- Read and interpret customer service orders, repair tickets,
technical drawings, maps, blueprints, diagrams, etc., and perform
- Work with customer and fellow employees in a positive and
professional manner, as well as work independently in the field
- Recognize the needs and identify sales opportunities that meet
the needs of customers and the organization
- Practice implementation controls or perform preventative
maintenance to provide high quality services
- Marc Kalis received his Electronics Diploma from Austin Technical Institute (Riverland Community College, Austin Campus) and currently holds a license in Electronics Technology for the State of Minnesota. Marc has experience in a variety of electronic areas which include but are not limited to: medical equipment repair, industrial controllers, networking, computers and mobile electronics. He is an IPC-A-610 Class “A” Instructor (solder joint inspection), a J-STD-001 class “A” Instructor (Solder Application Specialist, and a Mobile Electronics Certified Professional.
- Mike Wadewitz graduated from the Electronics Technology program here in 1978. Obtained RCDD (Registered Communication Distribution Designer) from BICSI in 1999, and obtained CCAI (Cisco Certified Academy Instructor) in 2001. Since 1978 has been employed by or owned companies which work with RF, telecommunications, network, industrial control and sound systems. Started teaching in the Electronics technology program in 1983.