Below are some techniques for students who are having trouble with Desire to Learn (D2L).
Remember your Login name = Your StarID and your password should be your StarID Password. If you still can’t log in, contact the Helpdesk at 507-453-2408 or email Helpdesk@southeastmn.edu.
Things to Try if You Can’t Open a Course Item in D2L
- Check to see that you have the latest updates or at least a "reader" for the content. You may need to get the latest updates for Flash Player or Adobe Reader, etc. or get a free reader for the content (i.e. Microsoft Word reader).
- Logout, turn off your computer, then re-start it after about 30 seconds. Then try to open the media again.
- Try Saving the media to your desktop and then accessing it from your desktop file you just created.
- If you still have problems with opening the media, then contact your instructor.
D2L Information and Practice:
Want to take D2L for a test ride and try some things out? You can, just login as a guest. There are 25 guest accounts set up in D2L so just use the information below to login and try it out.
UserName: The word "Guest", followed by any number up to 25. For example, "Guest1", "Guest4", "Guest16", etc.
Password: "password" (use lower case letters)
Once you login just Click on the course title "D2L Self-Guided Tour" on the right side under My Courses.