Skip to main content
Minnesota State College Southeast
A Technical & Community College

COVID-19 Student FAQ  Last updated 10/15/2020

Please note that this page will be continuously updated as this situation develops.

For a list of community support resources, see the Minnesota Office of Higher Education website.   

General Questions

Prospective Students

Academic Concerns

Health and Wellness

Campus Services 


Answers: General Questions

What do I need to know about the college's Coronavirus (COVID-19) Preparedness Plan?

Please download and review the COVID-19 plan (download PDF). Note that the plan may be updated and when/if a new plan is released, you will be notified by campus email. 

Important highlights: The MSC Southeast COVID-19 Preparedness Plan calls for students, employees, and campus visitors to:

  • Take the COVID-19 Self-Assessment to screen for symptoms of the disease or exposure before entering buildings
  • Observe proper handwashing and respiratory etiquette
  • Wear face masks or cloth face coverings inside campus buildings
  • Maintain physical distancing of 6 feet or more  

What is the COVID-19 Self-Assessment and why is it required?

To protect the health and safety of students and employees, MSC Southeast is requiring mandatory self-screening prior to entering campus buildings for potential exposure to COVID-19 and symptoms of COVID-19. You must complete the online COVID-19 Self-Assessment every day before you enter any campus building. Use the link at the top of the website to access the COVID-19 Self-Assessment. For more information, see the COVID-19 Self-Assessment page and download the  COVID-19 Student Decision Making Flow Chart (PDF).

What should I do if I am sick, suspect I have COVID-19, or test positive for COVID-19?

If you have symptoms of COVID-19, stay off campus, seek medical guidance, and get tested. 

  • In Red Wing, testing is available through Mayo Clinic Health System-Red Wing. Testing will be billed to student's insurance, and students may be charged a co-pay and/or deductible. If students do not have insurance, Mayo Clinic will cover the cost. Call the Mayo Clinic COVID-19 Nurse Line for details on getting tested, at 507-293-9525.
  • In Winona, testing is available through Winona State University's Health and Wellness Services. Testing will be billed to student's insurance, though students will not be charged a co-pay and/or deductible. If students do not have insurance, Winona State University will cover the cost. Call Health and Wellness Services for details on getting tested, at 507-457-5160.
  • Additional testing sites are listed in the Minnesota Department of Health website at:
  • If you must stay off campus, please communicate with your faculty with regard to your absence. Work with your instructors to try to stay on track with completing your coursework while absent.
  • If you receive a positive test result for COVID-19, notify your instructor, a dean, or Vice President of Student Affairs Josiah Litant (, 507-453-1420). 
  • Before returning to campus, you must be able to pass the COVID-19 Self-Assessment, which includes having been cleared to leave quarantine by your medical provider.

What should I do if I have been exposed to someone who is being tested or has tested positive for COVID-19?

NOTE: Exposure is defined as having been within 6 feet of a person for at least 15 minutes, or had direct contact with a person’s mucus or saliva, or been contacted by public health and told you were in close contact with someone known to have COVID-19.

  • If you have been exposed to someone who is being tested for COVID-19, you should continue to self-monitor for symptoms and continue to practice social distancing and wear a mask.
  • If you have been exposed to someone who has tested positive for COVID-19, you must stay off campus 14 days from last contact and seek medical guidance. Note that you must stay off campus for 14 days from last contact even if you yourself receive a negative COVID-19 test.

Are there any restrictions on traveling outside of the state or the country?

There are no state-imposed guidelines on travel. You should monitor your health and follow the above-mentioned protocols if you have been exposed.

The Chancellor of Minnesota State Colleges and Universities has imposed out of state travel restrictions on business travel. This impacts employees as well as travel for student clubs and groups. Student organizations should speak with the Dean of Students for guidance on current travel restrictions, as needed. 

What is the CARES act and how did it impact students?

The Coronavirus Aid, Relief, and Economic Security (CARES) Act was enacted in Spring 2020. Funding was distributed help college students whose lives were interrupted, many of whom were facing financial challenges. Minnesota State College Southeast, in adhering to the federal guidelines, has posted this PDF  documenting specific actions that were taken in disbursing CARES Act funds. Please see this PDF to understand the methodology we have used to disburse these funds.

(back to top)  

Answers: Prospective Students

Can I come visit the college if I want to meet with an Admissions Representative?

Yes! Our admissions team is excited to meet with you. Campus tours must be scheduled in advance by appointment. Appointments are available to tour Red Wing with Admissions Representative Laura Thomas and to tour Winona with Admissions Representative Chris Cook. You can schedule an appointment online for an on-campus tour (Red Wing | Winona) or call 877-853-8324 to set up an appointment. 

If you'd prefer not to come to campus, you can make an appointment with our admissions representatives for a phone call or Zoom (video) meeting. Contact to set up an appointment  or to find out about upcoming virtual open houses, video drop-in sessions, and other opportunities to learn about Southeast. 

How can I complete placement testing?

Students may take the Accuplacer test remotely for no charge, and we are encouraging the use of remote testing whenever possible. Online Accuplacer testing is available through the use of Examity proctoring. See the Testing page for information on setting up your Accuplacer test.

Multiple criteria are being used for PSEO and Concurrent Enrollment (C2C) students for course placement. Please reach out to your high school counselor or MSC Southeast PSEO Advisors Patty ( or Jeannie ( to learn more.

Nursing students: See below for information about taking the TEAS for incoming nursing students.

(back to top

Answers: Academic Concerns

How can I get telephone support for technical issues during evening and weekend hours?

Minnesota State is providing technology support for students seven days a week by calling 800-456-3876 or visiting their Student Technology Help page. This page includes instructional guides, how-to videos, and more for StarID, D2L, Kaltura, Zoom, and Office 365.

How do I use Zoom for video meetings?

We have posted a number of instructional videos for using Zoom in The Roost section of the website on the Computer Lab and Assistance page.

Can I get tutoring in The Roost?

Yes, you can get tutoring in The Roost. Please use the scheduling system on the Tutoring web page to make an appointment. Tutoring will be conducted either in person or virtually over zoom depending upon topic and/or tutor preference.

What if I require accommodations and I need a test for a class proctored by The Roost?

We offer accommodated testing in The Roost. Please contact: 

How are PSEO and Concurrent Enrollment classes affected?

Minnesota State has published a PDF that provides statewide guidelines for PSEO and Concurrent Enrollment (C2C) classes: Download PDF

(back to top)  

Answers: Health and Wellness

Are mental health counseling services available on campus?

Counseling appointments are currently being held by confidential telemedicine (virtual) meetings. See the Health and Wellness page to sign up for an appointment.  

Are there other mental health services available to me?

United Healthcare is offering a free emotional support helpline for students through one of their subsidiary companies called Optum.  Their toll-free help line number, 866-342-6892, is open 24 hours a day, seven days a week, for as long as necessary and the service is free of charge and open to any student.  Students have access to specially trained mental health specialists to support them if they feel they are experiencing anxiety or stress related to the recent developments around COVID-19.

Are health services at Winona State University available?

On-site and telehealth (virtual) health services are available for Winona campus students through Winona State University Health and Wellness Services, located in the Integrated Wellness Center. There is a nominal fee. Make an appointment prior to your visit by calling 507-457-5160. 

In case of urgent mental health needs, all students have access to Crisis Response services, a 24-7 free service that provides over the phone or in-person mental health support. You can call them at 844-274-7472. (In a life-threatening emergency, call 911.)

What if I need health insurance?

Visit to see if you are eligible, complete an application, and enroll in coverage. For assistance, the MNsure Contact Center is open between 8 am-4pm M-F 651-539-2099 or 855-366-7873. 

(back to top

Answers: Campus Services

What student services can I access and how?

The Student Affairs office (Registrar, Financial Aid, Admissions, Disability Services, Dean of Students Office, The Roost, and general student support) continues to be available to help support you. Some employees are working remotely, but there are consistently in-person staff available to help you on both campuses. Staff working remotely are still available during business hours through email, phone, and Zoom videoconferencing.

To speak with Student Affairs staff, please call or email the office that you are looking to contact and a staff member will respond to you and find the best way to connect with you. (See a list of Frequent College Contacts.) You may also call the College's main phone number (507-453-2700) or stop by the Front Desk to request assistance in connecting with a Student Affairs staff member.

Are the campus bookstores open?

Yes, the Bookstores are open. Online ordering for fall textbooks is highly encouraged to limit the amount of traffic in the bookstores. If you have questions, you may contact:  

Is there food available on campus?

The Winona bookstore has pre-packaged Deli Express items for purchase. In Red Wing, the Fast Food KKart is providing food service. 

The Food Pantries on both campuses are open, and you are encouraged to stop by if you need to use them (they are self-service).

(back to top

Information about TEAS Testing

For incoming MSC Southeast nursing students, MSC Southeast is offering TEAS testing with proctoring through Proctorio, an online testing system, and our on-staff proctors. Sign up for your test at ATI Testing and select the Red Wing Campus. The fee is approximately $97.00.  We recommend that you view the Student Quick Start Guide and Student Orientation Video on ATI's website. Also, sign up ahead of time so you can do a "dry run" with the proctor prior to testing. 

You will need your own computer with webcam, microphone, high-speed Internet, and Google Chrome. If you don't have access to the necessary technology you may come to campus, where a laptop will be provided. Contact us for assistance: 

(back to top)  

© 2020 Minnesota State College Southeast

RED WING CAMPUS | 308 Pioneer Road | Red Wing, MN 55066 | 651-385-6300
WINONA CAMPUS | 1250 Homer Road | Winona, MN 55987 | 507-453-2700

Minnesota State College Southeast is an affirmative action/equal opportunity educator and employer. ADA accessible. MSC Southeast is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, or sexual orientation. In addition, discrimination in employment base on membership or activity in a local commission as defined by law is prohibited.


Minnnesota State Logo - vertical

Minnesota State College Southeast
A member of Minnesota State

This document is available in alternative formats to individuals with disabilities by calling 877-853-8324 or 507-453-2700.