Help Desk
The Information Technology Help Desk provides assistance to Minnesota State College Southeast faculty, staff, and students in the use of technology. If your request is better handled by someone with more expertise in a particular area, Help Desk staff members will refer you to the appropriate technical contact. No appointment necessary!
Here are some resources that may help.
Wondering how to Login to the network, student email, or get into D2L? This, and many basic questions can be answered by downloading and reading the Help Desk Brochure.
Need help logging into D2L? Want to try D2L before you jump feet-first into class? Be sure to read the D2L Help information to help get you rolling.
If you are taking courses online, be sure to review the Distance Learning hardware and software requirements.
If you are having trouble connecting to Terminal Services, you may try connecting through Remote Desktop.
Here are some points to remember (and a helpful phone number) when signing into your Student Login
You may find these links useful when working with Microsoft Office 365.
You can quickly set up your college email on your phone. Follow the link and choose your device to get started. You'll need the following information.
- Email: your school email address (e.g. bob.jones@my.southeastmn.edu)
- Server: outlook.office365.com
- Domain: [leave blank]
- Username: StarID@my.southeastmn.edu (e.g. aa1122bb@my.southeastmn.edu)
- Password: your StarID password
Visit the StarID page, or contact the Help Desk if you need assistance.
Learn about Microsoft Office and other software products expressly for MSC Southeast students.
Get the latest plug-ins, viewers, and free software you need on our Downloads and Plug-ins page.
If you are considering buying a new computer for school, be sure to check out the IT Department's recommended computer specifications.
Get help with the accessibility features for your browser.
Still need help?
You may email your computer problems to helpdesk@southeastmn.edu That mailbox goes to all IT no matter where we are. If your email is not functioning call the numbers below.
Phone: 507-453-2408
Hours: Monday-Thursday 7:30AM - 7:00PM
Friday 7:30AM - 4:30PM