Help Desk
The Information Technology Help Desk provides assistance to Minnesota State College Southeast faculty, staff, and students in the use of technology. If your request is better handled by someone with more expertise in a particular area, Help Desk staff members will refer you to the appropriate technical contact. No appointment necessary!
Email: helpdesk@southeastmn.edu
Phone: 507-453-2408
Hours: Monday-Thursday 7:30AM - 7:00PM; Friday 7:30AM - 4:30PM
Wondering how to log in to the network, find your student email, or get into D2L? Most basic questions can be answered by downloading and reading our Information Technology Guide (PDF).
Need help logging into D2L? Want to try D2L before you jump feet-first into class? Be sure to read the D2L Help information to help get you rolling.
If you are taking courses online, be sure to review the Distance Learning hardware and software requirements.
If you are having trouble connecting to Terminal Services, you may try connecting through Remote Desktop.
Learn how to install Microsoft Office for student/faculty/staff use.
Microsoft Office 365 Help: You may find this site useful when working with Microsoft Office 365.
You can quickly set up your college email on your phone. Follow the link and choose your device to get started. You'll need the following information.
- Email: your school email address (e.g. bob.jones@my.southeastmn.edu)
- Server: outlook.office365.com
- Domain: [leave blank]
- Username: StarID@my.southeastmn.edu (e.g. aa1122bb@my.southeastmn.edu)
- Password: your StarID password
Visit the StarID page, or contact the Help Desk if you need assistance.
If you are considering buying a new computer for school, be sure to check out the IT Department's recommended computer specifications.
Get help with the accessibility features for your browser.